Helpful FAQ
All BERTONNI™ products are backed with a 1 year warranty, a 30 day money back guarantee and free shipping! We also offer a lifetime warranty for $5!
Shipping Times:
BERTONNI™ orders are fulfilled and then shipped to anywhere in the United States in an average 10-15 days or less
How do I maintain a Humidifer:
Regularly empty and clean the water tank and base to prevent mold and bacteria buildup. Use a mixture of water and vinegar. Rinse thoroughly and dry completely before refilling.
How often should I change the water in my humidifier?
It is reccomended and optional to change the water daily to ensure freshness and to prevent bacterial growth.
How do I know if my Humidifier is working properly?
Check for visible mist output, monitor the room’s humidity level with a hygrometer, and ensure there are no unusual noises or leaks. Regular maintenance also helps ensure proper operation.
How often should I drain the water tank?
Check the water tank daily or follow the manufacturer's instructions. Empty it whenever it gets full to ensure proper operation.